1. Introduction
Aurora Supports (“we”, “our”, “us”) is committed to protecting the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our website, you agree to the practices described in this policy.

2. Information We Collect
We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details you provide when you sign up for our services, fill out a form, or contact us.
• Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and the date and time of your visit.
• Cookies: We may use cookies to enhance your experience on our website, track user activity, and collect data about how you use our site.
  
  

3. How We Use Your Information
We use the information we collect for the following purposes:

• To Provide Services: We use your personal information to deliver the services you request, process transactions, and provide customer support.
• To Improve Our Website: Usage data helps us analyze and improve the performance and functionality of our website.
• Marketing: With your consent, we may send you promotional materials or other information we think may interest you. You can opt out of marketing communications at any time.
• Legal Compliance: We may use your information to comply with legal obligations or respond to lawful requests from public authorities.
  
  

4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website and conducting our business, as long as those parties agree to keep your information confidential.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owners.

5. Data Security
We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights
You have the right to:

• Access and Update: Request access to the personal information we hold about you and ask for it to be updated or corrected if it is inaccurate.
• Withdraw Consent: Withdraw your consent to our processing of your personal information at any time.
• Delete Your Data: Request that we delete your personal information, subject to certain exceptions.
• Opt-Out of Marketing: Opt-out of receiving marketing communications from us.

To exercise any of these rights, please visit our contact page at https://aurorasupports.com.au/contact-us/.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect as soon as it is posted. We encourage you to review this page regularly to stay informed about how we are protecting your information.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please visit https://aurorasupports.com.au/contact-us/.